Kyocera SB-2LV-0002-C291 TCSD free download

File name SB-2LV-0002-C291_TCSD.pdf

(Revised Issue 1) (Page.1/3) Service Bulletin Ref. No. 2LV-0002 (C291) November 19, 2012 Measures against the Erroneous Detection of the Top Tray Subject Paper Full Model FS-4300DN, FS-4200DN, FS-4100DN l: * The following phenomenon is not expected on FS-2100DN and FS-2100D since the shape of the ribs at their exit frame differs from the high-end models. This time, the description with (-->) was revised from the previous information. The serial numbers of the reworked machines were added. KDC's Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: When the message below is mistakenly displayed, please check whether the message is cleared by lifting up the actuator once. (If it cannot be cleared, please investigate another cause.) If it can be reset by the operation above, please check the state of the sponge (X) after detaching the top cover assembly. When the sponge is fallen between the ribs (same as the wrong state below), please reaffix it to the PORON(R) sheet (No.1) according to the alignment. Serial Nos. of the Affected Machines: (Stocked machines at the sales companies) (-->) PORON (R) was reaffixed at the warehouse. -> Please refer to the Excel file "SN_of_Reworked_Machines_C291. (Machines manufactured after this) Please refer to the following. Phenomenon Although paper was not full on the top tray, the message "Top tray is full of paper. Remove the paper" might be displayed. Cause If the actuator (302LV2814_) to switch the eject full sensor was strongly pressed with hand or by the bundled items toward the exit frame side (arrow A direction in the figure below) during packing the machine, the sponge (X) might fall between the ribs (Y). As a result, the sensor light interruption of the actuator overrunning toward the eject frame side might be out of the detectable range of the eject full sensor, which causes the erroneous top tray paper full detection. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.2/3) Service Bulletin Ref. No. 2LV-0002 (C291)